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Documentation: Installation Guide

Step

Description

SAP

Jira

1

Check, if minimum system requirements are met

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System Requirements | SAP

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System Requirements | Jira

2

Check SAP system prerequisites are configured

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SAP System Prerequisites

Steps to check the requirements

  1. HTTPS Service

  2. Check profile parameters

  3. Install Jira SSL Certificates

  4. Create RFC destinations

  5. Authorization

  6. Creation of SAP attributes (optional)

  7. SAP User Mapping

    Insert excerpt
    SAP System Prerequisites
    SAP System Prerequisites
    nameSAP_SYSTEM_PREREQ_OVERVIEW
    nopaneltrue

Steps for bi-directional connectivity

  1. Activate service WEBGUI

  2. Activate service LOGOFF

  3. SAP Gateway configuration

  4. Registration and activation of the OData service

  5. Maintenance of the HTTP-Whitelist

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Installation

Installation of SAP Transport Integration for Jira from the marketplace

SAP Configuration

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Documentation: SAP TM Integration Framework

Step

Description

Details

1

SAP TM Integration Framework
Global activation settings

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SAP TM Integration Framework | Global activation settings

2

SAP TM Integration Framework
ITSM systems configuration

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SAP TM Integration Framework | ITSM systems configurations

Copy existing templates for Jira Cloud or Jira Server/Datacenter as the initial configuration.

Steps to configure TM Integration Framework

  1. ITSM System
    - Create new entry using templates
    - Maintain server path, RFC destination created in the installation part step 2.3)

  2. Work item + Fields
    - Change the attribute in the GET item if the default is not used

  3. Automation (optional)
    - Create items with webhooks

    1. Development System
      - Add development systems to be connected in the integration
      - Maintain POC users in the test phase for each development system

  4. Optional settings (optional)

3

SAP TM Integration Framework
TM Workflow step configuration

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SAP TM Integration Framework | Settings for TM Workflow Step

Copy existing templates for Jira Cloud or Jira Server/Datacenter as the initial configuration.

Please activate your entries.

JIRA Configuration

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Documentation: Jira App

Step

Description

Details

1

Jira > Manage App
>Manage TM Controller

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Jira App | Manage TM Controller

Configure and connect TM Controller to your Jira instance

2

Project settings
> REALTECH Settings

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Jira App | Project settings

Each project can be activated for SAP Transport Integration for Jira by connecting to a TM Controller.

  1. Activate TM Controller

  2. Assign SAP development systems

  3. Maintain the filter

  4. Create Action CREATION

3

Project settings
> REALTECH Features

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