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Transaction /RTC/TM_IF_CONFIG
To activate the TM Integration Framework go to the "Global activation settings" via transaction /RTC/TM_IF_CONFIG.
Mandatory settings
The following entries are necessary to activate the TM Integration Framework.
Field name | Field value | ||
|---|---|---|---|
'X' = TM Integration framework in inactive | SPACE | ||
Name of TR attribute for storing the ITSM server ID | ZRTC_TM_ITSM_ID
|
Optional settings
The following settings are optional and can be used if required:
Field name | Description |
|---|---|
'A' = All, ' ' = Customizing and Workbench | Definition of which order types are to be considered when assigning tickets. |
Title for pop up | Name of Long Text (SO10) to be displayed in the popupThe title of the popup when assigning Jira tickets |
On this page
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