How can I assign JIRA tickets to transport requests even though the "SAP Transport Integration for Jira" app is not installed?
JIRA tickets can be assigned to SAP transport requests even if the app "SAP Transport Integration for Jira" is not installed.
With the TM Integration Framework, SmartChange can be configured to attach JIRA tickets to SAP transport requests and display them in the TM Workflow Monitor.
Instructions
Perform the following configuration steps:
Prerequisites must be met.
Please perform all steps before the TM Integration Framework is configured.
Activate TM Integration Framework
Add entries for mandatory settings
Add entries for optional settings if necessary. E.g. if the TM Integration Framework should consider all transport requests or only workbench and customizing requests.
Copy JIRA Template for Cloud or Server
Maintain values for Server ID, Server description, Server path, RFC destination, (ITSM Type = Jira)
Check work item
Add development systems
Please maintain all development systems.