SAP Transport Integration for Snow

The SAP Add-on for SERVICENOW® enables you to automate SAP transport processes via SmartChange. Find out here what concrete advantages REALTECH’s integration framework offers you.

By linking SAP and SERVICENOW®, all information is automatically exchanged between both systems. The intelligent integration of SAP and SERVICENOW® saves you time and resources, as manual alignment – in person, by phone, chat or mail – are largely eliminated.

Seamless Integration

The integration of the SAP Change and Release Management via SAP S/4HANA certified Add-on REALTECH SmartChange Transport Management to SERVICENOW® enables a continuous change management process.

Easy to use

The add-on is quick to implement and easy to use – in SERVICENOW® as well as in SAP. Because you simply use the most important functions for controlling SAP transports from within SERVICENOW®.

Due to the clear user interface in SERVICENOW®, fewer application errors occur and you accelerate internal business p

• Install SNow certificate

• Activate the HTTPS service

• Create RFC connection ‘HTTP connection to External Server’

• Apply TM integration installation transport

• Define SNOW types of work item (e. g. Incident, Change request, Problem)

• Define filters for F4 search based on SNow attributes

• Define transport levels/ status to be checked (e. g. DEV, QAS, PRD)

• Define approval steps to be checked against the SNow status

• Define activities if status check fails