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Problem

Info

The collective run - report / RTC / R_LIB_LAT_COLLECT - does not update the IQ LIB data on the SmartChange controller.

Root Cause

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Various causes can prevent IQ LIB data from being updated. The following causes are known:

  1. The collective run is canceled with the runtime error TSV_TNEW_PAGE_ALLOC_FAILED.

  2. The collective run is aborted with the runtime error DBSQL_DUPLICATE_KEY_ERROR.

  3. The collective run is canceled because the transfer of the data to the SmartChangeController was terminated with a timeout

  4. Restart the SmartChange controller

  5. The collective run runs endlessly and the same transport request is always read

  6. After a system copy, IQ LIB data are no longer updated

Solution

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The following points must be checked:

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