Easy, standardized configuration
Install SNow certificate
Activate the HTTPS service
Create RFC connection ‘HTTP connection to External Server’
Apply TM integration installation transport
Define SNOW types of work item (e. g. Incident, Change request, Problem)
Define filters for F4 search based on SNow attributes
Define transport levels/ status to be checked (e. g. DEV, QAS, PRD)
Define approval steps to be checked against the SNow status
Define activities if status check fails