In the action step you can assign defined work items can be assigned to actions of Transport Management.
The action is executed if the flag in the "Inactive" column is not active.
The action can be restricted to level or/and project or/and level
We recommend to copy templates and making changes there. Please contact us if a template is not yet available for your ITSM system.
Popup to assign ticket (GET)
Action “Creation of a request”
The pop-up for assigning the transport request to a ticket can be assigned to the action "Creation of a request".
The column Mode allows to show popup optional selectiong “Assign Optional” or to show mandatory selecting “Assign Mandatory”
The field Filter Query can be used to specify which tickets are allowed to assign to transport requests. Multiple commandos can be linked with each other with AND/OR.