Define TM attribute for ITSM number

For our standard configuration, we create a TM attribute to represent ITSM ticket information.

Browse to SmartChange, Configuration and clock on ProjectManager.

Click No.

Browse to Attributes, Definition and click TM-Attributes.

Enter parameters and click save.

Rightclick TM-Attribute and select Assign TM-Attribute.

Select the previously created TM attribute.

The TM attribute has been successfully assigned to the project/ destination.

Assign the TM attribute to all relevant project/ destination pairs.

Click save and confirm.

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