APPROVAL_MAIL

This user exit can be used to modify the content and/or the subject of the workflow notification mails.

Location for activation

TM Server

Template function Module

/RTC/TM_TMPL_APPROVE_MAIL

Interface

Import Parameters

Internal table TT_IMPORT_PARAMS

This table contains name/value pairs with the required information…

NAME	VALUE

NAME	VALUE
ACTION	APPROVE: Request was approved REVOKE: Request’s approval was revoked
SYSTEM	System that has initiated the mail
TRKORR	Transport Request
OWNER	Author of the Transport Request
PJ_NAME	Project that is assigned to the Transport Request
DESTI_NAME	Destination that is assigned to the Transport Request
LEVEL_NAME	Current transport level of the Request
SHORTTEXT	Short text of the Transport Request
SIGN_POS	Position of the approval that is granted/revoked ‘1’: Technical approval ‘2’: Content approval ‘3’: 2^nd content approval
SUBJECT	Subject of the mail
CONTENT	Content of the mail (there can be multiple records with NAME=CONTENT)

Export Parameters

Internal table TT_EXPORT_PARAMS

You can set name/value pairs for that table to control the further notification flow…

NAME	VALUE

NAME	VALUE
MODIFY_CONTENT	‘REPLACE’: The original content of the mail will be replaced by the text provided by TT_EXPORT_PARAMS records with NAME=CONTENT ‘SUPPLEMENT’: The original content of the mail will be extended by the text provided by records with NAME=CONTENT
CONTENT	<Any text>: Depending on the value for MODIFY_CONTENT this text will replace the original content or it will be added to the original content (There can be multiple records with NAME=CONTENT)
MODIFY_SUBJECT	‘X’: Subject will be replaced with the text provided by TT_EXPORT_PARAMS record with NAME=SUBJECT
SUBJECT	<Any text>: If MODIFY_SUBJECT is set to ‘X’, the subject will be replaced by this value.

Example

The customer wants to add a disclaimer to each workflow notification mail

Step 1

Copy the function module /RTC/TM_TMPL_ APPROVE_MAIL to a new function module

Add the following code

Tt_export_params-name = ‘MODIFY_CONTENT’.
Tt_export_params-value = ‘SUPPLEMENT’.
append tt_export.

Tt_export_params-name = ‘CONTENT’.
Tt_export_params-value = <disclaimer_text1>.
append tt_export.

 Tt_export_params-value = <disclaimer_text2>.
 append tt_export.

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